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Access services

ITV is fully committed to being accessible to all, both on and off-screen.

Off screen, a task force has been created to drive forward and constantly review on-site accessibility and specifications.

On screen, ITV is fully committed to the principle of widening access to its programmes for people with a hearing impairment through subtitling and signing, and for visually-impaired people with audio description. For broadcast television programmes, these public service commitments take the form of annual targets which are monitored by OFCOM.

You can check which access services are available for a programme if a programme is accessible by looking on screen at the start of the programme, in listings magazines (eg Radio Times), on the EPG and on www.itv.com (for ITV programmes).

If you are experiencing technical difficulties in receiving access services, or have other comments on access services, please contact our Viewer Services team.

Sign language

ITV provides a selection of programmes across its channels which are open signed in British Sign Language - roughly six hours a week on each channel. CITV carries sign-presented programmes called Share A Story.


ITV’s British Sign Language (BSL) services are provided by SignPost, our award-winning centre of excellence for on-screen sign language access. At a dedicated studio in Gateshead, SignPost employs on-screen signers whose native language is BSL - offering top quality access to the deaf community. It also provides Irish and American sign language services.

SignPost's free UK website www.signedstories.com hosts almost 200 signed children’s stories with additional narration, animation and subtitles. It also has guidance notes for parents, carers and teachers.

Signed Stories is also available worldwide as an interactive iOS app at http://t.co/oFrbFxiL in both BSL and ASL with animated stories, story notes and a free sign dictionary which grows as more books are downloaded. SignPost's corporate website www.signpostbsl.com gives details of further signing services on offer for the public, private and third sectors.